I washed my Cellphone in the washing machine. I accidentally spilled Coffee, Soda, Soy Sauce on my cellphone. My baby was playing with the cellphone and chewing on it and now it doesn't work.
Liquid is like a cancer to the cellphone. The particles and minerals in the liquid start to eat away at the components of the cellphone and this results in all kinds of problems and symptoms with the cellphone.
As soon as you get any liquid on your cellphone, immediately remove the battery and send the phone to us. Resist the urge to put the battery back in or to plug it into the charger to see if the cellphone still works. The sooner you get the cellphone to us the better chance of us being able to fix your cellphone and saving the precious data such as phone book, pictures, videos etc... that is stored in the cellphone. Do NOT under any circumstances put the battery back in the cellphone or plug it into the charger.
Most times after a cellphone has been exposed to liquid it will still continue to work for a short time. But by inserting the battery in the cellphone and powering it on you run the risk of burning out the many small circuit boards and components inside the cellphone and permanently damaging it.
Cellphone Parts are not included with this service.
Q.) I only have a short time left before I qualify for an upgrade, can you fix my liquid damaged cellphone so that I don't have to purchase another phone before my contract ends?
A.) YES
Q.) I have very important information that I need from my damaged cellphone. Can you extract this information out of my water damaged cellphone and into my new cellphone, or at least print out my phone book contacts or back them up on a CD?
A.) Yes there is a good Chance that we can clean the water damage and get the cellphone functioning to at least be able to get your phone book contacts out of it.
Q.) Can you extract Pictures and Videos from my damaged cellphone?
A.) Yes there is a good Chance that we can clean the water damage and get the cellphone functioning to at least be able to get your pictures and videos out of it.
Your Cellphone Serial Number is usually printed on a white label under the battery and may follow the letters ESN, WLAN, IMEI or MEID. If you can not locate this number simply put a question mark in the required field.
ESN: 12345678912 (11 digits)
WLAN: 1234ABCDE5F6 (12 characters)
IMEI: 123456789123456 (15 Digits)
MEID: 123A456B789C123 (15 Characters)
Fixing your defective, damaged or broken Cellphone has never been easier. We understand how frustrating it is to be without your cellphone for a day or two, let alone 3 to 4 weeks which is how long it will take most cellphone manufacturers to fix your cellphone, if it meets their strict warranty guidelines.
We have designed this web site with you the consumer in mind and let you decide how long you can afford to be without your cellphone.
FIXING YOUR CELLPHONE IS AS EASY AS 1 - 2 - 3. Just follow these three simple steps:
1.) Choose the cellphone repair service that best describes the malfunction you are experiencing.
2.) Complete the check out process and pay for the cellphone repair service.
3.) Upon Checkout and Completion you will receive an email with instructions on how to mail us your cellphone.
WE WILL TAKE CARE OF THE REST.
You will be charged for the cellphone repair and diagnostic fee plus the return shipping of your cellphone back to you at time of checkout. Be sure to use the "Additional Details" Box in the Shopping Cart to give a detailed explanation of the problems you are experiencing with your cellphone and how it came about. This will help us with the diagnosis of your cellphone and expedite the repair process.
Once we receive your cellphone one of our qualified factory trained technicians will diagnose and fix your cellphone. We will keep in touch with you every step of the way so be sure to check your email frequently. You will be contacted (usually by email) for approval before any parts are replaced on your cellphone.
If your cellphone is damaged beyond economical repair or is deemed un-repairable, you will have two options:
1.) We can ship your cellphone back to you at no additional charge or
2.) You can recycle your phone and In place of your damaged cellphone receive a discount coupon to use on our web site to purchase a replacement cellphone. Once we contact you by email with this option you will have approximately 48 to 72 hours to respond before we send your cellphone back to you.
YOU HAVE ABSOLUTELY NOTHING TO LOSE AND EVERYTHING TO GAIN.
For your protection please send your cellphone to us using a trackable shipping method such as FedEx or UPS. We also recommend insuring your phone for its full value.
Ship your Cellphone to:
OmniCom
Attn: Repairs
6730 San Fernando Road
Glendale, CA 91201
Be sure to include a printed copy of the Order Confirmation that we email you after checkout in the box along with your cellphone.
