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Our Newsletter


REPAIRS

Repairing Your Broken, Damaged or Defective Cellphone Has Never Been Easier.

Cellphones have a huge impact on the way we conduct our daily life operations both personally and professionally. We rely on cellphones to connect to people through the voice, text and email options that are available to us. When a cellphone breaks or becomes inoperable, it is a huge inconvenience. For those that rely on their cellphones for business use, it becomes a matter of possible loss of business.

The good news is that we can give customers quality cellphone repair, quickly. Our 3 step repair process puts the timeframe into the customer’s hands.

3 Easy Steps to Fixing Your Cellphone

  1. Select the cellphone repair service that best describes what problems your phone is experiencing
  2. Checkout online and pay for the cellphone repair service that was selected
  3. Send your cellphone to us following the shipping instructions provided after checkout

That's it. Once we receive your cellphone we will take it from there!

Some Quick Tips and Things to Remember:

  • During checkout you will pay for the diagnostic, repair service and the return shipping of the cellphone back to you
  • Take advantage of the Additional Information Box – give us details on the problems you are experiencing them and any events that might have led up to the problems. This will help diagnose the cellphone faster
  • Two email conformations will be sent to the email you provided: one is a copy of your order and the other includes detailed instructions on how to send the cellphone to us.
  • We will usually contact you by email so please be sure to provide us with an email address that you will be checking often. Also please be sure to add cellphone-repair-shop.com as a trusted domain in your email client so that you never miss any updates we send you.

What Happens During the Repair Stage?

Our repair process is designed to keep the customer informed of everything we do. We will let you know when we receive your cellphone, what the diagnosis is and when we send it back.

Once the qualified technician diagnosis the problem, one of two things will happen:

  1. If the problem is fixable without any need for replacement parts, the technician will repair the phone and then ship it back to you immediately.
  2. If the cellphone needs replacement parts, you will be contacted (typically by email) for approval. At that time you will be asked to purchase whatever parts are needed to complete the repair.

Why Do I Have to Purchase Parts?

Customers are asked to visit the site and purchase the cellphone replacement parts needed because we do not keep any customer credit card information on file. We never see or have access to your credit card information because they are handled directly through our safe and 100% secure merchant gateway.

Our technicians will send you all the information you need to quickly make your purchase. You will be supplied the exact part that is to be purchased.

Process for Cellphones That Are Beyond Economical Repair

If your cellphone is damaged beyond economical repair or is deemed un-repairable, you will have two options:

  1. We can send the cellphone back to you at no additional charge
  2. Or you can choose to recycle your cellphone and in place of your damaged phone, usually receive a minimum $15 coupon to use on our web site to purchase a replacement cellphone, accessories or even another service.

YOU HAVE ABSOLUTELY NOTHING TO LOSE AND EVERYTHING TO GAIN